These are emails that are triggered after a customer completes a certain action. It could be that they’ve abandoned a cart on your site, so a few days later you send a transactional email reminder to checkout. Alternatively, after signing up for a webinar on your site, the customer receives a transactional email with a thank you and their login details. Any circumstance where a transaction takes place is a perfect opportunity to send this kind of email.
Choose whether emails are sent as new messages to each recipient or as replies to your last conversation with each recipient. If you have no prior conversation with a recipient, the email will be sent as a new message. If you do have a prior conversation with the recipient, the email will be sent as a reply, and the Subject of your email campaign will be ignored, since the Subject of the last conversation will be used.
When using these emails in your marketing strategy, it’s important to make sure you are able to create a steady and rhythmic flow of emails. Customers who receive an email with their loyalty reward points update every few months are less likely to be engaged (and purchase products to earn more points) than if they were to receive a monthly update. But by using marketing automation tools to drive your email marketing, your brand can target the right people, at the right time, with the right message and keep them engaged with your brand.
As an inbound marketing tactic, lead nurturing is all about understanding the nuances of your leads’ timing and needs. By getting these details right, you set yourself up for success. Lead nurturing introduces a tightly connected series of emails with a coherent purpose and full of useful content. In this context, lead nurturing offers more advantages than just an individual email blast.

Automation is the hot topic of 2018. Most ESPs enable some level of email automation such as autoresponders. Autoresponders can be set to send a customized, tailored email to individual contacts when they carry out a specific action. For example, you can set autoresponders to send an email when your contact celebrates a birthday, or when someone subscribes for the first time, or even when someone buys an item from your website. Autoresponders save you time while delivering a personalized email service at scale.


When it comes to these social media emails, you don't have the option of using email software that allows you to customize the layout or add images. You're at the mercy of copy alone. This is where leveraging white space is very important. Keep your paragraphs short, your sentences brief, and your thoughts clear. Optimize these emails for the scanning reader, and use bullets or numbers to deliver your main points. 
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